Lost or Stolen Debit/Credit Cards
Time is of the essence. Don't delay; quick action can save the day. If your MSGCU Debit Card or Credit Card is lost or stolen, report it immediately so we can block any unauthorized use of your account.
Your card is missing? Act quickly!
Please contact us as soon as possible to cancel and block your card. You can do so using the Card Controls feature in the mobile app or online banking, which allows you to lock your card and report it stolen. Or, you can call us at:
During business hours, call MSGCU at 866.674.2848
After hours, including weekends, call 1.800.991.4965 and then follow the audio prompts
If you are out of the country and need to report a lost or stolen card, call 727.227.2447
Please do not send an email to report the loss or theft of your Michigan Schools and Government Credit Union debit or credit card. Calling or using the Card Controls features in mobile and online banking is the safest and fastest way to notify us.
