Managing your day-to-day finances doesn't always fit within business hours. With a computer, internet access and our Online Banking tools, you can take care of business any time of the day or night.
The advantages of Online Banking go on and on. And all these services are free. Our members can order new checks, view monthly account eStatements, receive emailed account alerts, and export transaction history to financial software. And rest assured, we have state-of-the-art systems to secure our servers and networks, with additional layers of security to safeguard your personal and account information. For specific details, review our security information.
Please review our software requirements to ensure your internet browser is compatible with our security settings.
1. Why would I want to use Online Banking?
Michigan Schools and Government Credit Union's free Online Banking service brings your accounts to you in a convenient and user-friendly format, 24 hours a day, 7 days a week. Accessing your account through our Online Banking service saves time and allows you to reach your account anywhere there is an internet connection.
2. Is Online Banking secure?
Absolutely! The security of your personal information is of the utmost importance to us. We have state-of-the-art systems to secure our computer servers and networks and several additional layers of security to ensure your personal and account information remains safe and secure. For specific details about our online security, see our Security Information.
3. What are the fees for Online Banking?
MSGCU's Online Banking is a free service for our members. In addition, you can take advantage of Online Bill Pay — our free bill pay service — and free eStatements.
4. How do I log into Online Banking for the first time?
Just go to our Home Page, and click on "New User? Enroll here" in the Online Banking section. Follow the on-screen prompts to verify your identity and create your online account access password. Once you have completed the registration process, you will automatically be logged into Online Banking. Anytime you wish to access your account going forward, simply use the Online Banking section on the Home Page to enter your Account Number and Password.
6. Why can't I get into my account online?
If you are sure your browser meets our software requirements and you are experiencing difficulties logging into your account online, feel free to try the "Forgot Your Password?" link to reset your account. If you are still unable to access the account, please call MSGCU for assistance at 866.674.2848 during regular business hours.
Note: If your online account hasn’t had a login in the past 18 months, it is deactivated for security reasons. To reactivate your access, please call MSGCU for assistance.
7. Can I order checks online?
Yes. To order checks, log into Online Banking hover over Other Services then click on Order Checks to begin placing your order. If you’ve never ordered checks, please call MSGCU at 586-263-8800 or 866-674-2848 to place your first order.
If you're a new member, setting up your online account access is simple. You'll need your account number and the email address* you provided when you opened your account or loan.
*If for some reason, you weren't asked to provide an email address when you received your new account/loan, you'll need to come into any branch during regular business hours and speak to an MSGCU Representative to help set up your new Online Banking login.
You can learn more about all the features within Online Banking. Just check out this informative step-by-step guide.
The following browsers support TLS 1.1 and TLS 1.2 protocols, which are required to securely log in to Online Banking:
It is important to note: Windows Vista and XP systems that use Internet Explorer as their browser will not have the ability to support TLS 1.1 & 1.2. In order to access Online Banking, you will need to install another browser such as Chrome or FireFox to access Online Banking.
For instructions on how to update, visit your browser's help resources—or download the latest versions below. It shouldn't take more than a few minutes to download and install the browser of your choosing.
It is possible that, while you may be using a supported version of your browser, you may still need to enable the TLS 1.1 encryption in your settings. For a list of how to quickly turn on this security level, review the directions listed below for the browser you regularly use to access Online Banking.
If your system is locked down due to compatibility issues or if you usually view MSGCU Online Banking at work, consider these hints to access your account.
Members and communities are at the center of everything that we do. You have goals to reach and dreams to achieve, and we are here to help you prosper.