Learn about recent scams and how to recognize the warning signs.

  • PayPal Scam Alert: Members have reported phone calls and texts from fraudsters pretending to be MSGCU representatives. These scammers may even spoof MSGCU’s phone number and say they are calling about a “PayPal scam” affecting the member’s account and will need their banking details to stop the fraud. Remember, MSGCU will NEVER ask for your online banking username, password, or verification code. If you suspect you have been a victim of fraud, please contact MSGCU at (586) 263-8800 or (866) 674-2848 immediately so we can help.
  • Fraudulent Transaction Scam Alert: Members have reported phone calls and texts from fraudsters pretending to be MSGCU representatives. These scammers may even spoof MSGCU’s phone number and say they are calling about a “fraudulent transaction” on the member’s account and will need their banking details and credit/debit card information to stop the fraud. Remember, MSGCU will NEVER ask for your online banking username, password, or verification code.
  • Secret Shopper Scam Alert: If someone you don’t know wants to pay you by check but wants you to send some of the money back, beware! It’s a scam that could cost you thousands of dollars. Learn more from the Federal Trade Commission.
  • Telephone scammers are trying to steal consumers’ personal information. They’ll “spoof” a familiar looking phone number, like a number close to your financial institution’s number. The scammer will ask you to verify your transaction history. During the call, they will ask for your card number, account number and PIN. Then they use the information to commit fraud. Remember, MSGCU will never ask for your PIN. Hang up and call the number on the back of your debit or credit card to verify the caller.
  • Criminals are disguising themselves as representatives from the World Health Organization (WHO) trying to steal money or sensitive information. WHO’s only call for donations is the COVID-19 Solidarity Response Fund found at www.who.int/donate. Any other fund appearing to be from WHO is a scam.
  • Watch out for emails claiming to be from the Centers for Disease Control and Prevention (CDC), or the World Health Organization (WHO) or other “experts” saying that they have information about the virus. Always refer to www.CDC.gov and www.who.int for trusted information.
  • Ignore online offers for vaccinations. Only trust the Centers for Disease Control and Prevention (CDC) or World Health Organization (WHO) websites for medical breakthrough information.
  • Be alert to so-called COVID-19 “cure” and “vaccination” stocks that promise to make you lots of money. Do your homework before making any decisions. The U.S. Securities and Exchange Commission is a good place to start.
  • Did you know Michigan protects consumers against price gouging for many items such as hand sanitizer, face masks and cleaning supplies? Report a retailer that has raised their prices to excessive levels to Michigan’s Attorney General.

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