eStatements
Don't waste paper and don't waste time. We'll send you an email notice when your statement is ready. Then you can access your account information online at just the moment you need it.
Going paperless saves trees. It's also a safe step.
- Enroll in eStatements in Mobile or Online Banking under Additional Services
- Get fast access to your current Account, Mortgage, and Credit Card statements, as well as important notices about your account
- View statements from the previous 12 months
- Print account documents, such as statements, notices and tax documents
With eStatements, you'll get access to your statements several days sooner than paper ones. By using our Preference Center, located in Online and Mobile Banking under settings, you can customize you statement delivery preferences. Prefer a mailed paper statement for your credit card but an electronic version for your mortgage? It’s your choice!
Enrolling is eStatements is easy. Log in to Mobile or Online Banking, select Additional Services in the left-hand menu, click on the eStatements link and follow the onscreen instructions. For step-by-step instructions, watch the videos below.
When you enroll in eStatements, you'll get access to your statements and important account notices several days sooner than paper ones. They also reduce the chance that someone might gain access to your personal account information by tampering with the mail. Enrolling in eStatements it easy and takes just a few minutes. This video will walk you through how to do that.
eStatement Enrollment - Desktop
This video will show you how to enroll in eStatements through MSGCU's online banking.
eStatement Enrollment - Mobile
Enrolling in eStatements is easy and safe in the MSGCU Mobile App.
eStatement Frequently Asked Questions
For convenience and security, you can view your statements and important account notices online. It’s faster, more secure, and greener for both the planet and your wallet.
- How do I sign up for eStatements and eNotices?
- How do I view my statements and notices when I am on your website?
- How will I know when I have an eStatement or eNotice to view?
- Will I be able to view past statements and notices?
1. How do I sign up for eStatements and eNotices?
Simply log into Online Banking, select Additional Services in the left-hand menu, click on the eStatements link and follow the onscreen instructions. By enrolling in eStatements, you are automatically enrolled in eNotices and Account, Mortgage and Credit Card eStatements (if applicable).
2. How do I view my statements and notices when I am on your website?
To view your eStatements and eNotices, simply log into Online Banking and select eStatements from the left-hand menu. You will also need Adobe Reader to view them.
3. How will I know when I have an eStatement or eNotice to view?
A message will be sent to the email address we have on file to alert you. Account and Credit Card eStatements are typically available for review near the beginning of the month. Mortgage eStatements are available near the 17th of each month.
4. Will I be able to view past statements and notices?
Yes. You will have access to 13 months' worth of history from the day you sign up for the service. You will also have the ability to view all of the MSGCU newsletters from that same timeframe.