Don't waste paper and don't waste time. We'll send you an email notice when your statement is ready. Then you can access your account information online at just the moment you need it.
Scam alert: Some members have reported receiving a text from MSGCU saying their account is locked. MSGCU will never ask for your password, PIN, or log-in verification code. Read more about the details and what to do.
With eStatements, you'll get access to your statements several days sooner than paper ones. By using our Preference Center, located in Online and Mobile Banking under settings, you can customize you statement delivery preferences. Prefer a mailed paper statement for your credit card but an electronic version for your mortgage? It’s your choice!
Enrolling is eStatements is easy. Log in to Mobile or Online Banking, select Additional Services in the left-hand menu, click on the eStatements link and follow the onscreen instructions. For step-by-step instructions, watch the videos below.
When you enroll in eStatements, you'll get access to your statements and important account notices several days sooner than paper ones. They also reduce the chance that someone might gain access to your personal account information by tampering with the mail. Enrolling in eStatements it easy and takes just a few minutes. This video will walk you through how to do that.
This video will show you how to enroll in eStatements through MSGCU's online banking.
Enrolling in eStatements is easy and safe in the MSGCU Mobile App.
For convenience and security, you can view your statements and important account notices online. It’s faster, more secure, and greener for both the planet and your wallet.
1. How do I sign up for eStatements and eNotices?
Simply log into Online Banking, select Additional Services in the left-hand menu, click on the eStatements link and follow the onscreen instructions. By enrolling in eStatements, you are automatically enrolled in eNotices and Account, Mortgage and Credit Card eStatements (if applicable).
2. How do I view my statements and notices when I am on your website?
To view your eStatements and eNotices, simply log into Online Banking and select eStatements from the left-hand menu. You will also need Adobe Reader to view them.
3. How will I know when I have an eStatement or eNotice to view?
A message will be sent to the email address we have on file to alert you. Account and Credit Card eStatements are typically available for review near the beginning of the month. Mortgage eStatements are available near the 17th of each month.
4. Will I be able to view past statements and notices?
Yes. You will have access to 13 months' worth of history from the day you sign up for the service. You will also have the ability to view all of the MSGCU newsletters from that same timeframe.
Members and communities are at the center of everything that we do. You have goals to reach and dreams to achieve, and we are here to help you prosper.